Emotional
intelligence is one’s capacity to assess, comprehend, direct, and regulate an
individual and other people’s emotions. They incorporate this skill into their
personal and professional lives since it enables them to work under other
people, engage in social interactions, develop appropriate relationships, and
make good decisions. EI is made up of five key components: Self-awareness, self–regulation, motivation, empathy, and social skills.
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| Understanding Emotional Intelligence |
Emotional
intelligence is best understood from the perspective of self-awareness. It comprises acknowledging one’s feelings and
appreciating the influence of the feelings on thought processes and
behavior. Self-regulation extends
this to encompass the ability to inhibit a response, to cope with stress, and to
transition effectively to a new mode.
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| Five Core Components for Personal and Professional Success |
The reward mechanism within EI is not about motivation
to perform to the expectations of supervisors and or colleagues for a reward
but rather for the benefit of enhancing one’s skills. Another essential
ingredient is empathy, which means
appreciation and identification of the feelings and emotions of other people because people are capable of responding wisely to people’s needs. Social skills, the fifth component,
refer to the ability to manage communication, assertively, redirect other
people’s behaviors constructively, and enable the formation of social relations.
It is generally accepted that emotional intelligence is important in leadership because it gives the leaders a deeper understanding of other people with whom they work, and helps them to work out problems, negotiate, and build rapport with those in their teams. High EI is also associated with personal resources because people with high EI are more capable of dealing with life difficulties and getting used to new conditions. It is beneficial to develop these skills which in turn would improve relationships with other people, make better decisions, and improve or even transform an individual’s well-being as a valuable component in the complex world that we live in.
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